1. Acceptance of Terms: By subscribing to or using the services provided by GDR Videos - Proprietor: D J KENNEDY, customers agree to comply with these Terms & Conditions.
2. Service Availability: Services are subject to network availability and technical feasibility in the customer's location. GDR Videos - Proprietor: D J KENNEDY reserves the right to refuse or discontinue service where installation is not feasible.
3. Customer Responsibilities: Customers must provide accurate information during registration and ensure that all details remain current and valid throughout the service period.
4. Service Usage: Customers shall use cable TV and broadband services only for lawful purposes. Any misuse, unauthorized access, or activities that violate applicable laws may result in suspension or termination of service.
5. Installation and Equipment: Equipment such as set-top boxes, routers, cables, or related devices supplied by GDR Videos - Proprietor: D J KENNEDY shall remain company property unless specifically purchased by the customer.
6. Equipment Care: Customers are responsible for maintaining company-provided equipment in good condition. Any loss, damage, or tampering may result in repair or replacement charges.
7. Service Interruptions: Service may occasionally be interrupted due to maintenance, upgrades, technical issues, weather conditions, or circumstances beyond reasonable control. The company shall not be liable for such temporary disruptions.
8. Payment Obligations: Customers must pay all subscription fees and applicable charges on or before the due date. Delayed payments may result in temporary suspension or disconnection of services.
9. Account Security: Customers are responsible for maintaining the confidentiality of account credentials and shall immediately notify the company of any unauthorized use of their account.
10. Prohibited Activities: Customers shall not resell, redistribute, modify, interfere with, or attempt unauthorized access to the company's network, equipment, or services.
11. Service Suspension or Termination: GDR Videos - Proprietor: D J KENNEDY reserves the right to suspend or terminate services in cases of non-payment, violation of these Terms & Conditions, or misuse of services.
12. Limitation of Liability: The company shall not be liable for indirect, incidental, or consequential damages arising from service interruptions, delays, data loss, or technical failures.
13. Privacy: Customer information collected during registration and service delivery will be handled in accordance with the company's Privacy Policy and applicable laws.
14. Contact Information: For service-related assistance, customers may contact:
GDR Videos
68/2 Palaya Vetha Kovil Street, Sattankulam,
Thoothukudi District,
Tamil Nadu - 628008
Phone: +91 94433 13601
Email: support@gdrcables.in
15. Changes to Terms: GDR Videos - Proprietor: D J KENNEDY reserves the right to modify these Terms & Conditions at any time. Updated terms will be published on the official website and shall become effective immediately upon posting.