1. Introduction: This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our digital cable, internet, or related services. By accessing our services, you consent to the practices described herein.
2. Information We Collect: We may collect personal information such as your name, address, contact number, email ID, and payment details during registration, billing, or support requests.
3. Usage Data: We collect technical data such as IP addresses, device type, browser information, and service usage logs to improve our system performance and customer experience.
4. Purpose of Data Collection: Information is collected solely to process service requests, payments, troubleshooting, network optimization, and communication regarding your subscription.
5. Payment Information Security: All payment transactions are processed via secure, encrypted payment gateways. We do not store sensitive financial data such as card numbers, CVV codes, or passwords.
6. Data Sharing Policy: We do not sell, trade, or rent user information. Data may only be shared with trusted partners or government authorities when legally required or necessary for service delivery.
7. Cookies and Tracking: Our website may use cookies to enhance your browsing experience, analyze usage patterns, and personalize service offerings. You can manage cookie settings in your browser preferences.
8. Communication and Notifications: By using our services, you agree to receive transactional and informational messages via SMS, email, or WhatsApp related to service updates or billing reminders.
9. Data Retention: We retain personal and transactional data only for as long as required by law or for the duration necessary to fulfill our service obligations.
10. Third-Party Links: Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those external websites.
11. Data Protection Measures: We use advanced encryption, firewalls, and secure access controls to safeguard user information against unauthorized access, alteration, or destruction.
12. Customer Rights: Users may request access to, correction of, or deletion of their personal data by contacting our support team. Verification may be required for security purposes.
13. Children’s Privacy: Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors without parental consent.
14. Policy Updates: This Privacy Policy may be updated periodically to reflect changes in regulations or company practices. The latest version will always be available on our website.
15. Contact Information: For any questions or concerns regarding this Privacy Policy, please contact us at privacy@gdrcables.com or call 12345 67890.