1. Introduction: GDR Videos - Proprietor: D J KENNEDY is committed to protecting the privacy and personal information of its customers. This Privacy Policy explains how we collect, use, store, and protect your information when you use our cable TV and broadband services.
2. Information We Collect: We may collect personal information including your name, address, phone number, email address, identity proof, payment details, and service usage information necessary for providing and maintaining our services.
3. Purpose of Information Collection: The information collected is used for customer registration, service activation, billing, technical support, communication, service improvements, and compliance with legal obligations.
4. Information Sharing: GDR Videos - Proprietor: D J KENNEDY does not sell, rent, or trade customer information to third parties. Information may be shared only with authorized service providers, payment processors, regulatory authorities, or as required by law.
5. Data Security: We implement reasonable administrative, technical, and physical safeguards to protect customer information from unauthorized access, disclosure, alteration, or destruction.
6. Payment Information: Online payments are processed through secure third-party payment gateways. We do not store sensitive card or banking information on our servers.
7. Cookies and Website Usage: Our website may use cookies and similar technologies to enhance user experience, analyze website traffic, and improve service functionality.
8. Service Communications: Customers may receive service-related notifications, billing alerts, maintenance updates, promotional messages, and support communications through phone, email, SMS, or other approved channels.
9. Customer Rights: Customers may request access to, correction of, or updates to their personal information by contacting our support team. Requests will be processed subject to applicable legal requirements.
10. Data Retention: Customer information will be retained for as long as necessary to provide services, fulfill contractual obligations, resolve disputes, and comply with legal or regulatory requirements.
11. Third-Party Links: Our website may contain links to external websites. GDR Videos - Proprietor: D J KENNEDY is not responsible for the privacy practices or content of third-party websites.
12. Children's Privacy: Our services are not intended for individuals under the age of 18 without parental or guardian supervision. We do not knowingly collect personal information from children.
13. Legal Compliance: We may disclose customer information when required by applicable laws, regulations, court orders, government authorities, or law enforcement agencies.
14. Contact Information: For privacy-related questions or requests, customers may contact us using the details below:
GDR Videos
68/2 Palaya Vetha Kovil Street, Sattankulam,
Thoothukudi District,
Tamil Nadu - 628008
Phone: +91 94433 13601
Email: support@gdrcables.in
15. Changes to this Privacy Policy: GDR Videos - Proprietor: D J KENNEDY reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on the official website and will become effective immediately upon publication.